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The rigorous certification process assures your satisfaction
Some people are just better.
Think back on your experiences with local service professionals.
Some were great while others were downright excruciating. Why was
that? Chances are you accidentally selected the wrong company.
With so many claims in the marketplace, its been difficult
to determine which companies really are consistently
delivering on their promises.
Intuitively, we know that in each field of endeavor a relatively
few professionals are at the top of their game. The best possess
a combination of knowledge, experience, topflight communication
skills and high integrity. The worst are just after your money
and dont give a hoot about your satisfaction. Now you can
ensure that youll do business with the best when you select
a professional that has earned the prestigious Diamond Certified
award.
How can we be so sure?
At American Ratings Corporation we run the country's most rigorous certification process of local service and professional firms. It just starts with the initial in-depth rating of each company's customer satisfaction, license, insurance and business practices. Only those rated highest in quality earn the prestigious Diamond Certified award. Then, we don't stop. Monitoring of credentials and complaints occur quarterly, and additional customer surveys are completed from quarterly to annually. Then, we stand behind our work. We back your purchase with the Diamond Certified Money-Back Guarantee
. So, now you can feel confident about your choice.
The Certification Process
The Diamond Certified Money Back Guarantee
If you used a Diamond Certified company, were not
satisfied and tried unsuccessfully to resolve the dispute please
contact us at (800) 738-1138. Well contact the company on
your behalf and work to mediate a solution. If we are unable to
get a fair resolution and we determine that the company was at
fault, we will refund to you up to the purchase price with a
maximum limit of $1,000.
To qualify for this guarantee the customer:
1. Must have made the purchase from a Diamond Certified company on a date when the company was validly certified and displaying Diamond Certified (not prior to the company having earned it, or after having lost its certification).
2. Must make a claim for this guarantee within 6 months of the qualified purchase.
3. Must have participated in Diamond Certified mediation in an attempt to resolve the dispute.
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